Delivery Information
WE DELIVER WORLDWIDE FROM THE UK.
We know how important it is to get the Conqueror paper and Conqueror envelopes you need which is why we offer an ASAP service.
Our ASAP service means you will be updated (via email and your online Account) on your order progress every step. Your ASAP order will be prioritised from the moment placed, for priority attention. This will take the form of expedited processing and dispatch. We are unable to offer next day deliveries at this time.
All UK orders under £99.00 (before VAT) are subject to a £4.99 delivery charge.
Free standard delivery is available on all orders over £99.00, and you will be contacted with tracking info upon dispatch.
We will liase with you on out of stock items, paper cutting orders, A4 paper above 100gsm weights and international deliveries.
Stock items are those that are post manufacture and held either in the UK or at the mill in France.
Out of stock items are those currently in manufacture.
Please allow around 5 to 10 working days for all international deliveries, charges displayed related to weight per country at Checkout.
SPECIAL NOTE:
Paper weight of 120gsm & above in A4 size, and most window envelopes are generally in stock only at the Mill in France
Some of the more exclusive items such as Bamboo, Iridescent and Connoisseur may be in stock only at the mill in France, and import and delivery would then take 5 to 10 additional days, dependant upon evolving French customs services.
SAMPLES:
In the product code all samples are designated with SAMPLE.ref no and will take 5 to 10 days to deliver via standard Royal Mail post, and will be a sample size of A4 210 x 297mm. The postage you pay for your samples covers the handling and packing.
If in any doubt, please contact us now via the Live Chat button bottom right of your screen and a member of our team will be on hand to advise you immediately.
RETURNS & TERMS:
Delivery times are between 7.00 am and 6.00 pm. We cannot specify an exact time when we will deliver. The delivery driver needs to obtain a signature for all parcels. If you are unavailable to accept delivery, your order may be left with a neighbour if they are willing to sign for it. Please note parcels cannot be left in porches, sheds etc. Most deliveries are attempted twice and the driver will leave a card stating when delivery will be re-attempted or if the parcel has been left with a neighbour.
Returns
Items that were incorrectly ordered can be returned at the customers discretion for a full refund within 10 days of purchase. Please contact us prior to sending so we can give you a UK returns address and asset number. For further details please see our website Terms & Conditions.
Terms
* Delivery charges are all subject to VAT and are excluded from any discount offers. * Delivery dates and times cannot be guaranteed. * We will always do our utmost to get the delivery to you as fast as possible. * Working days are classed as Mon-Fri and exclude Bank Holidays. * Orders placed after cut off times will generally be despatched next working day. * All courier deliveries must be signed for and times cannot be specified. * All orders are subject to sufficient stock availability. * We will attempt to contact you if there is a problem with the service or charge selected. * Restrictions may apply. *Intechra Consulting Ltd cannot be held responsible for any consequential loss due to late or non-delivery. * Delivery charges may vary on print orders. * Delivery tariffs may vary on discounted and quoted items.
The Conqueror items people are most buying today...
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What our lovely customers are saying...
Here at ConquerorPaper.com we strive to maintain a premium service for the premium Conqueror brand.Please take a moment to read and/or submit your Conqueror paper & envelopes testimonials such as those below.
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